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Ok. I'm going to try and be as nice as possible. If you had read through the pages of my thread you would see where I posted that this laptop will only let me run a few VINS through the carfax and then it gives me a white screen. Guess what happened? I have a white screen. I'm offering a service that I paid $40 for so I could help the Ranger enthusiasts of this site. The least you could do is have some manners and respect and be patient. If you don't want to be patient, feel free to fork over the $30 it cost to just do ONE carfax report.I already did that and he's read it but never responded back to me.