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Yep! Look up "vulture capitalist."
It's not entirely Amazon and online shopping that has tanked retailers. A fair share of it was done intentionally. Many venture capitalists acquire a bunch of companies, lower the quality, place all the dept on one of the retailers they acquired to a point there is no way that particular retailer will be able to pay it off, then they declare bankruptcy so Wall Street can get their bonuses.
Yeah, my hometown has lost both Kmart and Shopko because of it.
I always thought Sears had a pretty clunky website though which probably didn't help anything. They were not putting money back into the business.