Well, I'm a second year apprentice technician, Greg (good name by the way, us Greg's need to stick together!). I think in the last month I have had to use the scanner about 4 or 5 times, but it was mostly just to check the code for a starting point, or to turn the mil light off. I agree with you completely that people now a days are all about computers and "Oh, well can't you just plug it into your computer and have it tell you what the problem is?". If it really was that easy, I wouldn't be needing to go to school and buy the ten of thousands of dollars worth of tools. People today hear that a vehicle has 40 computers and they all of a sudden believe that the computers are there and are all knowing and will tell you anything you need to know, just like their PC. The truth is that the computers in cars are very limited to what they can do. Another thing I love hearing from clients is "well the check engine light turned on, and someone told me that when it turns on its always the O2 sensors". I think I have changed 10 in the last 3 years, if that. I hardly ever scan the computer because I know how limited it can be. In some cases it can be a life saver.
As for the replacing parts and not repairing them anymore. With the cost of parts today, its a lot more cost and time effective to just replace the unit as a whole, instead of taking it apart and repairing it. If I can buy a remanufactured alternator for $180, and replace the unit as a whole instead of buying the rebuild kit for $30, and the hour and a half labor to rebuild it, it only ends up being quite comparable in replacing the entire unit, as compared to rebuilding the unit. Also with the remanufactured components, the shop gets a warranty on the unit, that they can pass onto the customer, so if the component fails, the shop is reimbursed from the manufacturing company for the labor time lost, while with a rebuild kit, if the component fails, the shop has to come clean for all of it, excluding the cost in parts, but because there is reasonable doubt in the technicians ability to rebuild the part the manufacture company wont warranty the labor on the time time lost. With how cheap parts are now, its just more convenient for everyone to replace then to rebuild.