Since you have a 2020, I would take it to the dealer and let them have the headache of figuring out why it isn't working right. Since I have a 2019 with a single system, I have nothing to look at in order to help you out. I do have a 2019 Service Manual, however. So, if I have some down time at work, I can do some digging and see if there is anything in it that can be helpful.
EDIT: I also have the electronic troubleshooting manual. If I find nothing in the Service Manual, I'll check that and see if IT has anything that can help. I would still take it to the dealer since it's under warranty.