I want in and said "MY DIFF ISN'T WORKING, FIX IT YOU DOUCHES!"
To which they replied "yes it is sir, if you can drive it isn't broken" then I said "fawk!!!!'"
Then I went to another dealership, told them it wasn't working, got into an argument with the service advisor, asked for the manager, the manager came out and basically said "torsens dont wear out, the diff either l/s's or blows up... So I said it's still not right, we discussed the possibility that it was an open diff, I showed him the window sticker, which says torsen, then he said ok, we will test it as per the service manual, I got a phone call back about 3 hours later saying they had a new diff on order from a city about 4 hours away, (edmonton) and it would be here the following day
Best way to test it, go find an icy patch, put it in 2h, spin the tires, if you get both going, it's probably fine... Then try 1 tire on snow, one on ice, try it, the one on snow should be spinning, or both spinning, if the ice one is spinning, apply the ebrake, lightly, while spinning (no foot brake) if they both start spinning, it's good...