Tune up (just spark plugs pretty much is what the guy said)--$119.00
Parts are less that $20 bucks. $100 labor to change plugs??????
That $100/hour is also for checking the ignition system out, its the initial inspection/diagnosis that is generally added in, at least in the shop I'm at.
power steering fluid change---------------------------------$89.95
Doesn't need to be done.
I have seen this many times over, Ford, in their older systems, and the Chrysler mini vans seems to be ones I see the most of. Just moving the steering wheel is putting stress on the steering system, including the internal and hydrolic system, even one in perfect condition will wear, just a fact of life, everything wears out eventually. By keeping old fluid in there, metal particles are running threw the system and are embedding themselves in seals and etching themselves into the soft metals of the system, this causes leaks and eventual failure.
brake fluid change------------------------------------------$99.95
Doesn't need to be done.
Brake fluid is hygroscopic, this means it absorbs water and moisture, and eventually over time enough in the system will start to rust and corrode the system from the inside out, again, the Chrysler mini vans are bad for the rear proportioning valve corroding and leaking. It can also seize up ABS units with rust can cause what the vehicle and modules sees as a perfectly operating ABS system to fail without warning, either seizing the valves open or closed, and causing the ABS not to kick in when needed, or cause the loss of a brake line in the system, not to common, but it does happen more often then one would think.
PCV valve--------------------------------------------------$60.00
Part is a couple bucks. It takes about 2 seconds to change.
I agree with you on this, at my shop, it is included in the labour time with the spark plugs, and if we're doing it on its own, we only charge for the part.
coolant flush-----------------------------------------------$119.95
Not needed if the truck isn't running hot. Flushes do very little other than re-fresh anti-freeze.
Not true. Coolant will break down over use and the effectiveness of the coolant will be reduced, this may not cause an over heating problem but it can cause the cooling system to be less effective then what is desired. In some cases, the broken down coolant can start eating away at components (GM with some of the older Dex-Cool systems) or contaminants can become caught in the system and start plugging up passage ways, like the thermostat bypass, the heater core, radiator, water pump, ect, and cause more problems down the line.
tensioner replaced------------------------------------------$182.95
belt--------------------------------------------------------$90.93
Again, about $35 in parts. Not needed if the tensioner isn't squealing, and the belt isn't falling apart.
Again, not completely right. I've seen belts that have been a couple hundred dollars, tensioners are not cheap either, some can be however. If it is an auto tensioner then they can be very pricey in some cases, or the part be cheap and the labour to install it be pricey because of the location it is in. If is it an auto tensioner then the tension of the spring may be weak and be causing the belt to slip at times, despite no tensioner noises. As for the belt, cracking, glazing, fraying, or contamination are causes for replacement, as the belt can brake, or fail without warning. Glazing is usually a effect and not a cause of problems, if the belt continues to slip then the belt glazes and creates a surface that does not grip well and can cause squealing. Also, charging for changing the belt and the tension is a bit overkill, to do the tensioner your are halfway there doing the belt, as you have had to remove the belt from one pulley, if there was up to .3 hours added to the tensioner, that would cover the changing the belt with the changing of the tensioner, depending on the belt route.
transmission flush-------------------------------------------$149.95
This is a manual trans. Leave it alone.
Manual transmission fluid sees the same stresses as any other fluid, it does get dirty and it does need to be changed, saying it is a manual transmission not changing the fluid, is like saying an engine doesn't need an oil change. The gear oil / ATF (depending on transmission) used in a manual transmission, or even automatic transmission will break down over time, and contaminants collected in the fluid will start to reek havoc on the transmission and cause premature failure. It is an oil and it does need to be changed.
Most of the pricing seems to be pretty comparable to the shop I am at, which is a privately owned, non chain shop. Our shop rate is $112/hour for diagnosis and strait time, and most of our fluid flushes are fairly close to what you have marked down. The only things that seem questionable is the PCV valve and the time for changing the belt (depending on the cost of the belt), aside form those two things, everything else seems to be on par.
As a side note, despite our shop being $112/hour, one of the more expensive shops in the area, we are fully booked for about a week and a half, we very rarely advertise our shop, all our advertisement is word of mouth, and we vary rarely ever have a customer annoyed about the cost of the work that has been done (we do not do anything to the vehicle until we have authorization), and the shop has one of the best reputations in Calgary, I was even recommending people to go there, even before I worked there.