- Joined
- Jul 28, 2009
- Messages
- 3,807
- Points
- 3,101
- City
- San Diego
- Vehicle Year
- 1991/2001
- Transmission
- Automatic
doesn't matter if he is building a house in my opinion.
he just DELETES his customers messages?? really???
that is shitty business regardless of whats going on. i've dealt w/ people that have called me back even when he lost his father, he just called and said what was going on, he called 22 people that day. that's customer service!
bad customer service, over anything, spreads fast and will hurt a business quick! my outlook on DD has changed b/c of this.. and one day i was gonna order a doubler.. still might, might not.. who knows
He said he was going to shut down the shop during this summer, but instead left it open and the customer service is teh suck.
Don't let that fool you though, the shit this guy makes is THE SHIT. Out of 3000 kits, only 2 breaks, and he sent them the parts to fix it quickly. The guy seems nice, just has too much demand for 1 man shop. I am all about small businesses making it, but i had to draw the line today.
Just wondering, who's DD ?????
Robert
Duffy Dieu. The owner of DD Machine, which is the only company currently producing a 1350/1354 Doubler kit.
he also makes many other doublers and machine shop parts, but again, its only him. So customer service is no bueno. He does stand behind his products though. If you can get in touch with him