- Joined
- Oct 15, 2007
- Messages
- 1,720
- Points
- 3,101
- Vehicle Year
- 1994/2002
- Transmission
- Manual
So I emailed LMC Truck about the fan that failed and the responded within a day. I usually never get email responses, so I have to say i am impressed thus far.
I sent them the following:
I received this back this afternoon:
I just have to wait and see what happens...
I sent them the following:
To whom it may concern,
I purchased a cooling fan, thermostat, and mounting brackets for my 94 Ranger from LMC back in March of 2012 (see attached order). I was rebuilding my truck over the course of 15 months. I did not actually get the fan installed until August 20th of 2013 after the truck was inspected and back on the road. Last week, the fan stopped working. It blew a several fuses so I checked the coil resistance and it was about 0.3 ohms. In short, the fan was trying to draw 40 amps to run. I do not still have the packaging, but I was wondering if this fan carried any warranty? It was not cheap and I am disappointed that it died so quickly. It’s actually been used for less than 1 year, and it even spent a month in the garage while I rebuilt the transfer case in March. Please feel free to give me a call with any questions.
Here is a post I did on the install if you needed any visual proof: http://www.therangerstation.com/forums/showpost.php?p=1392003&postcount=303
Thank you for the help and keep up the good work with the catalog and the website!
Best Regards,
Jeremy
I received this back this afternoon:
Jeremy,
Thank you for your message. We are sorry to hear you are having troubles with this part. We have requested our quality team to look into this further. Please allow 3-5 business days for a reply.
If you have any questions please do not hesitate to contact us.
Best regards,
Quinci D.
Customer Service
Long Motor Corporation
P: 1-800-562-8782
F: 1-800-541-8525
I just have to wait and see what happens...
