Ripped off

[shane96ranger]

If I were you, I'd start to printing this stuff out before they can change it. I bought some side molding for my Mustang that said it was made from FORD tooling in the ad. When I got them they said "Made in China" on them. When I called and raised hell, they asked me to send them the link of where I saw it. Next time I looked.....what do you know? They changed it. They wound up settling with me, but it still took some phone time to do it.

 

[ajmiller]

So i called Tuff Country, bitched again, they said the same shit..i told them there website was misleading and i was going to file for false advertisement, all they said was go ahead. then i emailed Performance Warehouse where the order was through. so ill wait to see what they say first. I told PW it was ridiculous that i paid 550 for brackets and leafs, when other website have the same part number 24860, with coils, for cheaper. I told them they need to send me coils, or i will send the kit back and they will pay for the shipping. What is also stupid is i am pretty sure they sent it from Performance warehouse in portland, and its like 18 miles from where it was shipped to and shipping was like 40 bucks! I mean seriously i just ordered pittman arm from James duff and shipping was only like 20, and that was from tenessee i believe..

 

[Snoranger]

So i called Tuff Country, bitched again, they said the same shit..i told them there website was misleading and i was going to file for false advertisement, all they said was go ahead. then i emailed Performance Warehouse where the order was through. so ill wait to see what they say first. I told PW it was ridiculous that i paid 550 for brackets and leafs, when other website have the same part number 24860, with coils, for cheaper. I told them they need to send me coils, or i will send the kit back and they will pay for the shipping. What is also stupid is i am pretty sure they sent it from Performance warehouse in portland, and its like 18 miles from where it was shipped to and shipping was like 40 bucks! I mean seriously i just ordered pittman arm from James duff and shipping was only like 20, and that was from tenessee i believe..

18 miles? Drive there and return it.

 

[ajmiller]

they want to charge me for returning it, not for shipping. F**K that. I just filed a complaint through the link you sent me. Hopefully it works out. thanks

 

[ajmiller]

I also have saved the link in my email incase they decide to change it. They really should say on there that "THE BOX KIT DOESNT COME WITH COILS" even though it should...

 

[CountryBoy78]

wow what a crappy deal........ I guess it is buyer beware out there.

 

[ajmiller]

yeah i guess so...

 

[ajmiller]

How long should it take for performance warehouse to email me back? its been five days and i havent heard a word. Plus they dont show a phone number on their website...so i cant call them

 

[4.0B2]

I also have saved the link in my email incase they decide to change it. They really should say on there that "THE BOX KIT DOESNT COME WITH COILS" even though it should...

if you just save the link and they update it-- then its nothing.
you need a snapshot of the screen...

 

[jimmy1979]

I say eveybody flood them with calls and e-mails until they either refund all your money or send you coils for free.

800-288-2190
customerservice@tuffcountry.com

Another company contact: shanejones@tuffcountry.com

They even have a facebook page. Bad reviews from a bunch of people may help your case a bit.

 

[4.0B2]

i've talked to them several times on e-mails.. they just say that it does not list that the coils come in the "box kit"...

 

[ajmiller]

Oh my god, they wont budge...Ive been calling them 3 times a day for a week straight...There saying that you cant return special orders now...

 

[The_Dealer]

I've done some searching and every distributor or tc stuff even their own website lists (2) coil springs. It sounds like its lawyer time.hit them with false advertisement/misleaded information. Hell it could even be fraud of some sort. I would call some law firms and ask some questions

 

[compaqeo]

I've done some searching and every distributor or tc stuff even their own website lists (2) coil springs. It sounds like its lawyer time.hit them with false advertisement/misleaded information. Hell it could even be fraud of some sort. I would call some law firms and ask some questions

Do eet!

 

[white4768]

TC's facebook

i just read this and it pissed me off. I just posted it on there face book. And i got just one question how do they call it a lift kit without the lift parts of the kit. they should call it a bracket drop kit yes no