Ripped off

[Sasquatch_Ryda]

You give up too easily.

 

[legoms013]

Don't give up yet bro, somebody screwed up and you got the raw end of the deal.

 

[ajmiller]

ya well they actually give you part numbers for the coils because they come seperate. So i guess i kinda screwed up on that part, but im gonna try to send it back with no charge.

 

[Jsommers]

yea i think you gave up too easily. its pretty clear that it was saposed to come with the coils. i would call them everyday until they made it right

 

[Snoranger]

Yeah, dont give up yet. Get an Email address and let the everyone here start emailing until they make it right.

 

[The_Dealer]

Yea I'd raise some seious hell and print up various dist. Places adds contents and pn's and fax then a hundred copies a day. And keep calln and cif u paid with a credit card check to see if u can get them for fraud. Because in all reality it is a form of it. Have you tried susp connect and see what they say? They might swap it out for u or somethin. Tell tc u want some springs sent free, them to refund all of your money, and pay for shipping back. And tell them u knew u shoulda got sj or rc lol

 

[4.0B2]

do you have your order reciept? of exactly what you ordered? the part number? give it to me if so and i'll call the company directly and act like i'm gonna order it and ask what is and is NOT included, or if someone knows how to record something like that-- let them call and they can record what is said.

 

[ajmiller]

the part number is 24860. The part number u have to give them to order coils is 24861. Go ahead and call i would appreciate it, im not very good at that stuff. Im gonna call them again tomorrow and ask to talk to somebody who can actually help me not just tell me i messed up.

 

[4.0B2]

http://www.tuffcountry.com/suspension-kit/ford-ranger-1983-97-explorer-1991-94-lift-kits.html

the way i'm understanding is that if you order the "box kit" (what your part number is) you get everything.. b/c you didn't order the steering (part number 70200) but you received it right? same with the shocks? did you get those?

 

[4.0B2]

i emailed them.. that way i have a written record of what was said..

 

[ajmiller]

Ya the box kit, the box kit should come with bracketry, leafs, coils. part number 24860.

 

[compaqeo]

yeah dude that sucks dont give up like that ask to speak to a manager or the boss or whatever as high as you can get in touch with

 

[Snoranger]

According to Tuff Country's web site, 24860 comes with coils. 24861 is JUST the springs. I would call and bitch about it.

 

[4.0B2]

According to Tuff Country's web site, 24860 comes with coils. 24861 is JUST the springs. I would call and bitch about it.

This is what I thought to... I'm waiting on them to email me back. To see what they say..

 

[4.0B2]

The email I just received from them
"Ben.
In the box kit there is all your hardware and the axle pivot brackets and your radius* arm drops. your rear add a leafs.
Thank you,

Customer Service
Tuff Country Suspension
(800) 288-2190
www.tuffcounry.com"

So they don't include the shocks, pitman arm, or coils on their BOX KIT? how does that make sense?!