Something I didn't ever know, like if you have a $500 deductable and happen to back into someone, it will cost $500 for the deductable to fix his car, and $500 deductable to fix your car. IMO that is kind of decieving, the "$500 deductable" is really $1000 if it involves two vehicles. I backed into a guys Silverado a couple years ago, wrinkled the back door. It was like $800 to fix it, ran it through for him so I didn't have to deal with it or any surprises that popped up and then decided heck if I am paying that much I am going to get my tail light that was scuffed replaced while I was at it... no dice unless I paid another $500.
If you damage your car for $1000 and your deductible is $500, you will pay your part, $500, and the insurance company will pay the rest. On another note, if you back into someone and it costs $1000 to fix his car, you're not paying his deductible at all. You're paying for the damages (via your insurance). If you want your car fixed, it's your fault and yes, you pay your deductible. You only pay one deductible. His damages are covered under the Property Damage Liability coverage in your policy. So when you hit that Silverado, and your insurance paid for it, your PD Liability covered his damages. Since it was your fault, you paid the deductible on your vehicle. You're not paying a fee for the insurance to pay for the damage, your deductible is PART of the repair cost.
And it still isn't technically a gain, the insurance is giving you the deductable less than the vehicle is worth... before they nitpick the tires and overall condition well below street value. With a $500 deductable your $1000 Ranger...[shortened for length's sake]
Remember that you decide your deductible. Not to be harsh, but you say "heaven help you" but remember that it's your responsibility to maintain your vehicles condition and choose the appropriate deductible, not ours. Also, humans are human. I hear stories left and right about insurance paying out plenty, and ALSO about people getting screwed. The publics education on insurance is severely lacking, and it's incredibly important to tailor your policy to your vehicle and situation. Also, your deductible was too high for your vehicles value. If you had a $250 deductible you would receive $750 back. Therefore it is technically a gain. Also, if you had the rider/endorsement for additional equipment you would have received that in addition to the vehicle.
My Ranger was totalled once over 12 hail dings in the hood and a picky sized hole in the tail light, IMO being a 15yo pickup it was totalled before they even looked at it.
Obviously I can't change your opinion, but if you describe even a few hailstorm dings over the body, the company will replace the the pieces. Usually they've done it enough times on enough vehicles that they don't HAVE to look at the vehicle. Companies guarantee the repair for it's entire lifetime (at least our company does) and therefore we're not going to just go through with bondo and painting. We replace the body parts because the quality of the repair will ensure we don't have to repair it later. If finding the part and the labor of replacing it was more than the Actual Cash Value of the vehicle than the damages are then worth more than the vehicle. The Claims department isn't going to pay you more than the vehicle is worth, so there you go. Also it's important to remember that desirability is not a factor in the value of the vehicle. 5.0 Mustangs are technically worth very little, but everybody seems to want them.
For the medical side of it though, there is absolutely no way to justify not having at least liablity.
I do think they need to reduce/elimanate the payout for those who do not wear their seatbelt/helmet though. There is no reason to make others pay more to keep you on life support if someone is too stupid to take some basic precautions for their own safety.