Do you think we should have access to TSB's?

[92 5 oh]

So,
Do you guys think we should have access to our TSB's? Maybe i'm looking at this wrong way, if so please enlighten me. i called one of my local ford dealers and asked them if i could get some information for a few TSB's for my ranger. Explained to the guy that i wanted to see the part numbers and get the prices. It's specifically for the valve body plate and line pressure. I told this to him and he said the ecu may need to be flashed. which i highly doubt seeing as how there are TSB's specifically for some of the issues i am starting to see. So he suggests i bring the truck in to have it looked it and i decline. he tells me he's not just going to let TSB information out to the public.
now the way i'm seeing this is, the truck with purchased from ford with the intent that everything was going to work correctly. of course things don't go 100% according to plan, or maybe some time down the road ford realizes theres a better way to make a part, or they can do something a little different to prevent a potential problem. i understand all that and accept that part of normal R&D and engineering. what i don't like is that ford makes a vehicle (any model), then realizes, 'hey, there might be a potential problem here so we'll address it with this TSB'. So now i have bring in my truck, pay to have it looked at, and possibly pay to have it fixed (if one can't do their own work). i have a problem with buying something with the expectation that it will work, ford identifies a problem and acknowledges it but keeps the information secret and charges the customer for something that should have been correct from the get-go. what if it were brakes that were on the TSB? TSB's dont typically make public news as far as i know. and lets say ford has a TSB for brakes, but it's not a recall. and a customer gets in to an accident because they didn't know to have their vehicle looked at. sounds like some one should be held accountable. its kind of like making money twice for something that was not 'correctly' done the first time. i'm not saying i (or we) should get the parts at no charge, i have no problems paying for part. Nor am i asking for a ford repair manual or some kind of 'how to' in regards to a TSB. Just simply saying we should have readily available access to knowing what 'might-be' problems are associated with the vehicle and the part numbers.
Is it just the dealers here? or am i out in right field??

thanks
steven

 

[Sasquatch_Ryda]

We let customers look at TSB's all the time...?

 

[mini274]

ok any shop with mitchell or a program similar to that will have tsb"s... i know for a fact you cant get mitchell online but have to pay for it so the tsb"s are available to the public you just have to pay for them... And its not just ford that does this every dealer and manufacturer does the same... i had a 94 nissan pickup that in 2006 had a tsb on seat belts i found out when i had the dealer take a look at it for computer problems... your not wrong in thinkin that they should be available its just the battle to make them available

 

[Toms01PSD]

What are you looking for exactly?

 

[Original_Ranger84]

Well part of the reason why they don't make them public is because some of this stuff is safety concerned... I mean yeah I would 100% agree with you that I would fix it myself and all that stuff rather then have the dealer do it. But TSB's are free mostly.

Not to mention that if you fix something yourself. Like I got a TSB for the cruise control catching my truck on fire, if I had done it myself and made my own module type thingy or got one from some where and my truck caught on fire I could probably sue them. Better to have the dealer have record of it being done or something...

 

[Jason]

I used to print then out from fmcdealer for customers all the time. Find a better dealer. Buy a fax machine and start making calls.

 

[92 5 oh]

I have actually recently found out that i have a few sources for these. getting them shouldn't be too much of a problem. and i thought about some of these TSB's being a safety concern. i do agree that there are certain things that the general public (of mechanically declined) should not attempt. which might fall back on ford if they were done wrong. i just thought that these would be a little easier to aquire, maybe it was just the guy i was working with. :/
thanks for the replies

 

[yyc_tbird_sc]

Any dealership will give you a copy of the TSB. However, they most likely will not give you the parts to do the work yourself (I've tried many times!!).

Dealerships shouldn't be charging you to do the work for a TSB anyhow. I agree that I would rather be the one working on my truck, but as it's a safety thing, they can't gaurantee your work and thus they have to do the work.

 

[adsm08]

I know some don't like to let TSBs out becuase then they get people coming in saying "my car does this" and reciting the symptom list off the TSB in words a normal person wouldn't know, but it still has to get done under warranty.

On the other hand I think that's a load of BS. Give us the ID numbers for the TSBs, someone here (myself included) can get you the full-text copy, free.

 

[C_Root]

Hey guys, I just googled my year and truck (2005 Ford Ranger TSB) and it brought me to ford truck enthusiast and displayed about 50 TSB's. So are they publicly available? I dunno but I was able to find mine.
Croot