i had a similar bad experience with my transfre case. and it was stuck in 4 low, at work...in our parking lot as i needed to drive home, i manually popped it in........right there in the parking lot at workin my suit and tie on my lunch break. it was a great sight!
prior to this, we had the motor off and tested everything electrical. the shifter motor, the 4 wheel control unit, the GEM Module....everything! and we were stumped! a real good friend is into car electronics and he came over and retested everything with a wiring diagram of my truck...and he couldnt figure it out, but we did find out how to shift it manually that day!
you need to pull the shifter motor off the transfer case. the next thing to do is disconnect the plug, and mine had a brown wire coming out of the transfer case that i had to snip off also. If you do not want to do this, i guess you can bolt the motor back on ince your done. Once the motor is off, you will notice a circular area with a triangular wedge looking nub that the motor fits onto right in the case. looking at the motor you can see the white gear and the area it would fit onto. Using some pliers, you can turn this from 2 wheel to 4 hi, to neutral to 4 low. 4 low was, if memory serves all the way up and counter clockwise, and 2 hi was at about 9:00 turning clockwise. it is labelled on the case also, but hard to make out.
hope this helps.