Anybody feel scammed by RockAuto?

[Dirtman]

My basement... Now endorsed by @snoranger

 

[Dirtman]

Guess who's now an accomplice...

#basementbesties #nothingtoseehere

 

[Snoranger]

Guess who's now an accomplice...

#basementbesties #nothingtoseehere

#nothingbadhaseverhappenedinNJ

 

[PetroleumJunkie412]

Just go... it’s not a trap or anything.

He's telling the truth.

 

[Bgunner]

He's telling the truth.

This coming from the escapee?

 

[Snoranger]

This coming from the escapee?

Stockholm syndrome.

 

[PetroleumJunkie412]

This coming from the escapee?

Escape? Bah! I was a welcomed guest!

 

[Dirtman]

 

[bobbywalter]

I have noticed this too. I take great care to make sure to pick the parts with the little van by them; it shows one shipping location until I go to check out and suddenly there are two or more. I would agree it’s an algorithm or something. I doubt it’s intentional. So I emailed them this question and someone called me a few hours later. He said it is likely due to their shipping algorithm deciding that it's less expensive to split the shipment and ship from two warehouses, for example if a part can be shipped for less from a warehouse closer to the orderer rather than lumped in with the other parts and sent from the further warehouse. He said next time it happens to send a screenshot so they can look into it. He seemed genuinely interested in seeing if there's a flaw somewhere and correcting it.

logistics. there is an overall. time is money.

Had to have my lawyer threaten them last week. They owe my company $387 for a return we made. That was two months ago.

They openly called me a liar over a email, even though FedEx handed them the GPS info that showed it going from my door to theirs.

Not happy with them at all.

i have had this as well.....thousands of dollars for 4 trucks worth of brakes on one issue...turning a planned event into a rushed disaster..


it is a giant kick in the ballz. but it was worked out. (eventually)








i give them a solid A- on a tuesday. but i am cave pig enough to like the sight as well.

and i hate amazon...they fawk me constantly.











it truly goes back to time and money.

overall this operation is ruthlessly efficient, and by far a win for scheduled maint.

if you live in the sticks its a godsend.

but if your on a time crunch....you buy where it is closest and in hand.