verizon rant!

[Ranger4657]

i hate Verizon wireless!!!! so much.

i spent another hour and a half in there store arguing with them trying to get a new phone.

i got a new phone two weeks ago after the old one died, then this one is doing the same thing again! so i go in there, tell them whats wrong, they say, well after you go through three more phones you can get a different phone....
and they didnt even have a replacement phone in the store to give me because they are out of stock of them (HYM WONDER WHY?!) so now i have to wait three days with no phone to be overnighted a phone that will most surly do the SAME thing again.

so my question.

AT WHAT POINT IN THE 5 EXCHANGED PHONES AND MY MORE THEN FIVE VISITS DO THEY PULL THERE HEAD OUT OF THERE *** and give me a phone that WORKS!!!!!

im not picky about my phones , i just want something that's reliable and works!, and i also want my money to be paying a company that is reliable, and one that has good customer service.

Verizon has neither of these

 

[mjonesjr]

If you have a Best Buy near, go get a new phone from them.

 

[daniel3507]

My friend has AT&T and has gone through a dozen or so phones each with the same problem and they still wont give her a different phone.

 

[Chance]

Sucks for you.

I was verizon's favorite customer for a while cuz I'd go in every two weeks for a new phone. Not because the phone sucked (I actually really liked the three lg chocolate v2's that I went through) but cuz I have/had anger issues and kept breaking them.

I got really good customer service each time... even when I hit the point that I was just bringing in used 5yo phones to get activated and my contacts transferred from the horribly mutilated previous phone.

Hell, when I was buying new phones, the manager would give me the two year contract price instead of the full retail each time I got one.

I ended up a number from the cute girl who worked there too

Try going to one with different management.

I would like at&t for the iPhone, but only verizon gets good service in all the woods around here.

 

[Ranger4657]

its just horrible man.
im not trying to get new phones for the sake of the phone being new. and i take care of them.

i just want something that works! ahhhhhhhh!!!
ive gone to a few different ones with all but the same result. its like a corporate scheme i think.

why cant phone manufacturers produce something that's worth buying anymore?

i went through 8 of the LG chocolates and 4 of the LG chocolate 2's on my last contract.

quality is no longer a concern in this country i guess.

and i just hit a point where i no longer want to go fight for functional equipment.

if they think this whole multiple phone before different brand/model phone thing works,
why don they develop some sort of system where THEY mail me a new/ refurbished phone every month or two, that way i dont have to make the trips anymore and fight with there horrible management.

 

[Ozwynn]

I have insurance on all 3 lines, I want a new phone I just break one.

 

[Ranger4657]

i have insurance as well... i wish i had your insurance. ahah i think if i break one out of verizons insurance i get a new phone, but same model brand.