Troubles getting sound card to work again...

[Daven]

Hey, sorry for making another thread in here, just im stumped lol. It was working great, then i got my new processor and installed my new genuine win7. Now its back to no sound at all. The sound card's drivers and everything is installed. The program for the sound card is cool and shows an equalizer when its playing and it doesnt show any output with that even though music is playing. I have tried winamp and youtube to make sure it wasnt just winamp.

Last time when i was running XP, it was because i had installed both onboard and the sound card's drivers. So I just uninstalled the onboard driver and it worked fine. This time i didnt install any onboard driver. Im new to win7, but i went into the drivers and it shows my card's driver and 4 other ones that are the same (not at home atm so i cant quote them for sure). But i figured that was what was interfering. So i uninstalled each one and when i reboot they come back. No sound either way. My card is 5.1 and im just running the one headphone jack to my stereo like u would normally without. I checked all my connections to the stereo. I have everything set up exactly how i did before in terms of what jack to use and what settings on the driver. I tried every jack ont he computer. I installed the driver again to be sure. I couldnt find a thing that would help any. Tried googling it and couldnt come up with the same problem.

These are my specs if they matter at all in this...

-Win7 Home Premium
-AMD Phenom 3.2GHz x6 processor (was running the dual core before)
-GIGABYTE M68MT-S2P motherboard
-ASUS Zonar DG 5.1 sound card

Thinking maybe theres a setting i missed or something? When i get a chance i guess ill uninstall the driver and see whats there again. Thanks for looking

EDIT: This is my first build, but it was working back before i installed win7. It wiped everything i had on there before to install it so i had to do the drivers and everything again. Everything else seems to be working good. I love this beasty CPU lol

 

[martin]

If you have an onboard sound card and a plug in sound card you might want to try going into the bios and disableing the onboard card. Then re-boot and remove the sound drivers, reboot and see what happens. You might have to re-load the drivers for the add-on card.

 

[Daven]

If you have an onboard sound card and a plug in sound card you might want to try going into the bios and disableing the onboard card. Then re-boot and remove the sound drivers, reboot and see what happens. You might have to re-load the drivers for the add-on card.

I did that. In BIOS i disabled the onboard whatever, and as i said before i tried to uninstall the drivers but they keep coing back. But im not even sure if they are onboard drivers or not. I think i might try uninstalling the card's driver, installing the onboard drivers from my mb's disk, then installing the sound card's driver again. Then i will uninstall the onboard driver and see if that works because before i got it working by uninstalling the onboard driver lol.

I'll see what i can manage after school.

 

[Daven]

Would resetting my BIOS to default do anything to help? Then just start fresh and disable the onboard? I doubt theres a setting that got changed between OS's, but maybe?

 

[Daven]

Ok, so there apears to be no onboard driver installed and nothing wrong as far as i can see. This sucks lol.

Under sound drivers, there is my card's driver, and 4 ones called "High Definition Audio Device". If i disable them it still wont work. I tried uninstalling them numerous times and they are always back when i restart. It says under properties that it is by Microsoft, so i dont think this would be the problem.

It seems to me like it might be something wrong with the card somehow. I would be thinking its a faulty card if i didnt have it running litereally JUST before i re-installed windows with win7. Maybe the program itself, altho i reinstalled the driver already to see. It looks like the programs are making the sounds, and it registers the cards driver and everything, but the driver or something isnt actually outputting it. Idk... This sucks lol I listen to music all the time when im on the computer

 

[Mark_88]

Do you have the box and does it say that it is Windows 7 compatible? That's the first thing to check...if yes, then go into the sound (audio) or whatever it's called properties in the Device Mangler and remove all that is in there...reboot and let the OS detect the card and if it asks for a device driver tell it to install from disk...

I'm guessing at the install process since the last time I worked on a Windows 7 box it was known as Windows Vista... Things may have changed a bit...

If none of that works, try to find the device manufacturers web site and try downloading a different driver...

 

[Daven]

Do you have the box and does it say that it is Windows 7 compatible? That's the first thing to check...if yes, then go into the sound (audio) or whatever it's called properties in the Device Mangler and remove all that is in there...reboot and let the OS detect the card and if it asks for a device driver tell it to install from disk...

I'm guessing at the install process since the last time I worked on a Windows 7 box it was known as Windows Vista... Things may have changed a bit...

If none of that works, try to find the device manufacturers web site and try downloading a different driver...

Well im pretty sure it was win7 compatable. It was brand new lol, but ya i was going to check when i get the chance.

 

[Daven]

Card is win7 compatable

 

[Daven]

Ok i got it working

What i did was, like u said, uninstalled it and everything else. I uninstalled the driver, tried to uninstall the program after but it kept terminating the uninstalation so that worried me a bit. So i deleted everything in the programs folder and anything else i could find of it. Then i restarted and re-installed everything with the disk that came with the card.

I think what the problem was, is that i think i selected AC'97 instead of HD Audio when it gave me the option when installing. I did not know what either of them was, and assumed that AC'97 would be the standard headphone jack or whatever. This time i googled the difference first and ended up selecting HD this time. I still dont know what exactly both are, but whatever lol. So it was either an install arror or what i said above. I would figure out exactly what it was so other people could read this and get help... But... im not in the mood to deal with this crap again haha.

Thanks alot for the help guys! Never been happier to have my music playing!

 

[Mark_88]

Glad it finally worked out for you...but I had the same problem with a few devices and the "trash/reinstall" usually worked with a bit of persistence...

AC'97 is probably an older audio codec that would probably not work with a newer card...I found this on Wiki for you...and ADC is analog to digital converter...

The term audio codec has two meanings depending on the context:

• A hardware device or computer software that compresses and decompresses digital audio data.
• A hardware device that contains both an ADC and DAC running off the same clock.