Ill tell ya what, after my most recent experence with o reiley im wipeing large chain stores off my list. Ive already swore off autozone (poor service) and advance (too expensive).
Went in sunday to get U joints for rusty 2.0(they had greaseables for 10 bucks), heres how the convo went....
Counterkid "How can we help you today?"
Me "I need a set of U joints"
Counterkid "Whats the vehicle?"
Me "87 Ranger 2wd, 6 cylinder, 5speed, regular cab long box"
Counterkid *Clicks his cpu around* "Uhh, ranger, thats ford right?"
Me "Yes"
Counterkid "Ok, which do you need? Left or right?
Me "Left or right?, I need front and rear"
Counterkid "My computer says left and right"
Me "Let me see"
Counterkid *turns his cpu around*
Me "Those are axle shaft u joints, i need ones for the driveshaft"
Counterkid *scrolls down* "Front or rear"?
Me "Both"
Counterkid "Which transfer case do you have?"
Me (getting frusterated) "Its 2 wheel drive it doesnt have one"
Counterkid "Oh, so you just need two u joints for the rear driveshaft?"
Me "Yes, its 2wd"
Counterkid *looks puzzled*
Me "Spin the cpu around" *scrolls down* "I need that and that" *pointing*
Counterkid "Uhh. Ok".
15 minutes and much aggravation later i leave with supriseingly, the correct u joints. I swear if your not buying an oil filter or brake pads these people are friggin clueless