I say if they are going to delete the review maybe we should all start posting negative reviews, someone might get the message that things aren’t kosher.
As for the towing, I think that was a pretty dick move on the part of the towing company. Yes, it was a vehicle not in the system as registered to the apartment complex, but it also sports brand new temporary tags, which would indicate that perhaps someone in the complex bought a new vehicle and things haven’t been updated yet. The honest thing to do would be to not tow it immediately but perhaps say, ask the apartment complex if someone needs to update their vehicle list or monitor it for a couple days. By rights I’d think the apartment complex should have something in their agreement that you have X number of days to notify them of a new vehicle. If there is in fact such a time limit (and IMHO, there really should be), then the towing company had no business towing the truck, period.