Need help desperately. there is a thing that attached it's self to my girlfriend's computer called sweet im . I've tried almost everything i could think of to get this P.I.A. program/virus, what ever the f#$% it is off this hp laptop.
We have done a system go-back, went into the control panel and tried to remove it there. webroot anti virus won't phase it malware-bites, cccleaner won't either.
PLEASE ANY IDEAS? we don't have a reboot disc for this pc running windows vista. as a last resort she suggested to

We have done a system go-back, went into the control panel and tried to remove it there. webroot anti virus won't phase it malware-bites, cccleaner won't either.

PLEASE ANY IDEAS? we don't have a reboot disc for this pc running windows vista. as a last resort she suggested to

