Also what's the gain set at?
Trying not to get too technical, but there is 2 different ways to control volumes, amps, and pads, a pad control literally pads down a constant signal, as a result there is no issue with moving the control to anywhere in the range that it moves. The amp control on the other hand actually controls how much power goes to the amp, and how much sound is produced in the amp, this volume control should never be turned up past 3/4, or you risk blowing the amp...
90% of the time an amp's gain or volume control is a true amp control, and not a pad, the easiest way to know which is which, if it says something like -35db then -20db, -15db, -10db, -5db and 0db being full blast, that is a pad, those numbers is how much sound the pad is removing, amps are typically 0, 1, 2, 3, 4, 5 or something similar, the highest number being full blast...
You will sometimes see hybrid controls, as I call them, it's a combination of both, 0 is somewhere in the middle... 3/4 should be taken as 3/4 of the distance from 0 to the top of the chart...
If you have been running it at more than 75% (3/4) there's a good chance that is your problem
Sent from somewhere naughty!