1997 5R55E reverse servo/band question

[USCGC130]

Hey guys, so i bought my 97 ranger knowing reverse was an issue (there is no reverse) so i finally got a gasket kit and tore into it tonight, the VB gaskets looks fine but i’ll still replace it with new, i found no big chunks of metal in my pan, but i did find my reverse servo to not have much resistance and pulled right out, is this normal? also i found the tip chipped badly could this cause my no reverse issue? see picture

I am very novice when it come to transmissions but am trying to trouble shoot this down, i pushed on the band in the servo hole and it feels semi springy but honestly i have no idea how much there should be, can anyone shed some light how how much resistance i should feel on the band.

Thank you for any help

also truck is a 1997 4x4 with the 4.0 and electric transfer case and again the 5r55e transmission

 

[adsm08]

Well that servo looks like it needs replaced.

The band should be a little loose with the trans not operating, because it has to be able to release the drum it goes around, but if you were able to pull it right out the adjustment was probably wrong, which can keep it from operating.

I'd get a new servo, new adjuster, new band, put it all in, and air test the circuit. But I'm terrible with automatics, so hopefully someone better with them will chime in.

 

[USCGC130]

Adsm08 thanks for the reply because i’m terrible with transmissions as well, so i dug around a little more and i can move the band around a fair bit, i can’t see any pocket or place the servo pin should be pushing on and when i move the band i move around a piece in the hole with the red circle as well, i’m not sure if i should be seeing anything in that hole or able to move that around but when i move that piece in the hole it moves the whole band and visa versa.

when i push the band that piece rattled around but i feel some tension on the band still.

my plan is if that band is broken i’m just buying a remand transmission and swapping it out... buy once cry once better than continuously dumping money into it

but any help is appreciated

 

[USCGC130]

Well after i got in and looked around again i have determined the reverse band is broken, once i figured out what i was looking at i could see where the break was and that break is where the servo should be pushing on, so since thats the case i’m going to be putting in a remanufactured one, i’m leaning towards going through streetsmart transmission, anyone have any reviews for them or know anyone that has used them? online they seem to have really good reviews and a 3 year warranty.

my planis to remove it myself and take the truck and new transmission to a shop to have it installed