Funniest Repair Orders you've seen?

[Funnyman141]

hehe My ranger is doing that now.

 

[TheTopher]

hehe My ranger is doing that now.

I made that mistake once with the front brakes on my last car....never again.


I almost broke the handle off the e-brake trying to stop the damn thing when some #*@hole cut me off.

 

[Masteratarms93]

I read though this whole thread. LO frikin' L!! Funny stuff. I got 2 stories off the top of my head. There are many more though.


Girl at school had a mercury Sable as her first car. Drove it for a few months and it started to run/idle rough. Daddy buys her a new car to replace the "POS Sable" and some dude from Cleveland buys the Sable. He buys it, gets in , drives 5 miles, and the car dies, starts to smoke. No oil. Completely dry. They never changed it or added any while she had it and apparently no one else did before her. Engine was seized up. She's like "The oil light never came on" LOL

I am installing stock fogs on my Ranger. I run all the wiring up the driver side and put my relay next to the battery near the ABS pump thing. It has a pigtail that connects to it. I disconnect that while I wire everything in so I can get to the relay. I get it all hooked up and do the wiring in the cab. Put everything back together. Start er up and click on my new fogs. Work great. Super happy. Shut off truck. Go inside. Next day, off to school. Turn on the truck pull outta the driveway. Brake and ABS lights pop on. WTF. On for like 2 days. Take it to my mechanic. "These lights just came on, I haven't touched the brakes. I don't know why. The fluid is full. They work fine until I lock them up." He busts out all the diagnostic stuff. No codes. He inspects the lines and wires. All good. He pops the hood. Pigtail to the ABS pump is disconnected. He calls me a meathead and tells me to go home. I was bright red I'm sure.

 

[TheTopher]

I read though this whole thread. LO frikin' L!! Funny stuff. I got 2 stories off the top of my head. There are many more though.


Girl at school had a mercury Sable as her first car. Drove it for a few months and it started to run/idle rough. Daddy buys her a new car to replace the "POS Sable" and some dude from Cleveland buys the Sable. He buys it, gets in , drives 5 miles, and the car dies, starts to smoke. No oil. Completely dry. They never changed it or added any while she had it and apparently no one else did before her. Engine was seized up. She's like "The oil light never came on" LOL

I am installing stock fogs on my Ranger. I run all the wiring up the driver side and put my relay next to the battery near the ABS pump thing. It has a pigtail that connects to it. I disconnect that while I wire everything in so I can get to the relay. I get it all hooked up and do the wiring in the cab. Put everything back together. Start er up and click on my new fogs. Work great. Super happy. Shut off truck. Go inside. Next day, off to school. Turn on the truck pull outta the driveway. Brake and ABS lights pop on. WTF. On for like 2 days. Take it to my mechanic. "These lights just came on, I haven't touched the brakes. I don't know why. The fluid is full. They work fine until I lock them up." He busts out all the diagnostic stuff. No codes. He inspects the lines and wires. All good. He pops the hood. Pigtail to the ABS pump is disconnected. He calls me a meathead and tells me to go home. I was bright red I'm sure.

Well done. On a side note, I never knew people who weren't in a cartoon used the term "meathead"

 

[adsm08]

Pigtail to the ABS pump is disconnected.

Good job meat head.

 

[bh]

I use to work at a small tractor/yard equiptment dealer/shop

constantly had people running straight gas through there brand new chainsaws and try to tell me it's the saws fault and that warrenty should cover it.

Had one guy call up asking for me cause I sold him a trimmer (weedwacker) a week before. He starts yelling at me saying I ripped him off and the thing's a POS. I ask what's the problem and he tells me it keeps dying every hour or two and wont start back up till he pours more gas in it I had to put him on hold to go laugh my ass off.

had another guy drive his tractor in to the shop to ask where the clutch petal was, was scratching my head on that one cause you can't start it without pressing it down.

 

[robertc1024]

ROFL - I read that one to my wife and she was even laughing.

 

[06RangerXLT]

I use to work at a small tractor/yard equiptment dealer/shop

constantly had people running straight gas through there brand new chainsaws and try to tell me it's the saws fault and that warrenty should cover it.

Had one guy call up asking for me cause I sold him a trimmer (weedwacker) a week before. He starts yelling at me saying I ripped him off and the thing's a POS. I ask what's the problem and he tells me it keeps dying every hour or two and wont start back up till he pours more gas in it I had to put him on hold to go laugh my ass off.

had another guy drive his tractor in to the shop to ask where the clutch petal was, was scratching my head on that one cause you can't start it without pressing it down.

 

[Tedybear]

I'm sure most of my interesting stories have already found their mark around here. Nice to see I'm not the only one that has to deal with the "Shiny" people of the world.

Had one job for a wholeeeeeeeeeeeeeeeeeeeeeeeeee week!! at a dodge dealership. Applied for the service writer position (I'm decent at customer service and figuring out what's the root cause of problems and such) The shop manager informed me they had already filled the position but had a basic service position open. I was at the time a NYS Inspector, so I got the job.

First sign of problems? They had me check a truck for a leaky transfer case using UV dye. So I put the dye in...test drove the truck for 1/2 a mile and put it back up on the rack. Shop manager walks over highly pissed! "You where not given permission to take the customers truck on a test drive". ?!?!?. I guess I was supposed to install the dye..and let gravity do it's thing? **hummm..what if the leak was at the upper end of a gasket or seal?**.... Come to find out the transfer case was 'rebuilt' by the shop a couple of weeks ago, and the "tech" didn't torque the bolts down. Every gasket was leaking and the bolts where finger tight.

2nd stupid action of the 'service writer' (keep in mind I applied for this job, but he hired someone else a few days before I showed up). Told a customer he needed a P/S return line installed because it was leaking. a) It wasn't leaking. b) Mess with one rusty line at the gear box? The other one 1/2" away won't like it (tight space to work in, and the flare wrench bumped into the pressure line a few times--and no...it was a tap, not a hard slap).

3rd zinger: Service writer knew what I was able to deal with. My weak areas have always been drive axles. He writes me a ticket with replacement of two axle seals on a jeep. (I've NEVER done this job before, and he knew it!) Job went about 45min over labor time--I managed to do it, but he was fuming over how long it took.

4th zinger: Sales manager asked me to look over a used car he was selling to a customer. So I did a 'mock' inspection. Sales manager asked ME directly for the details. I told him the truth. Car's in great shape, but will need rear tires within 6 months. Sales manager thanks me for being honest--Shop manager chews me a new *sshole and fires me for talking directly to the sales dept.

So on my parting day, I let loose on both the shop manager and the service writer. (screw it...only lasted a week, after being a mechanic for 4 years in a different BETTER run center).

Told the shop manager it was not ethical to bar the 'techs' from talking honestly to the sales dept. Told him it was very shady to expect to lie to the sales manager about the condition of a car he was about to sell. So it needed 2 tires? Big flippen deal! Put some new rubber on the car and make the customer feel that much better about spending money at a dealership that "Cared" about customer service.

Told the shop manager it was not ethical, nor a smart move to assign work that he knew I was not fully comfortable with..and that taking a car/truck for a test drive to locate drive train leaks? IT'S ESSENTIAL!! (Anything else I could manage quickly---just wasn't to great at the time doing axle work)

Then I told off the service writer in front of the shop manager. I called him an idiot that got lucky to get transferred from THE WASH BAY! Zero repair understanding! Wouldn't allow the techs to even speak to the customer!! Shoveled more bull*hit then in a family dairy farm, and shouldn't even be let near anything with moving parts. LOL. The other 'techs' I could tell where trying not to laugh to hard...No Body liked this idiot..he made more b/s calls on customer cars and they always had to bail him out.

So I wheel my tool chest/cab back into the van...collected my final paycheck...and damn near got a standing ovation from the dealership for standing my ground.

There ends this rant....hope you all enjoyed it

S-

 

[JC 97]

I used to work at a motorcycle shop in service.I had a guy come in with an old dual purpose bike.He said " I want you to rotate the tires".I said that I can't the front and back won't interchange.He than said" I'm not stupid,change the rubber front to back." I can't."why not?!!?", because the front is a 19" and the back is a 16" rim.How the hell am I going to make that work?.He did not say a word and pushed his bike back to his truck.

 

[Diehardfordman]

This is for those who work in a shop or work somewhere where you get Work/Repair Orders. What's some of the dumbest one's you have seen?

I got one this week on a 2008 Altima with CVT transmission. The customer told the service advisor that "the vehicle dosn't shift, builds up RPM's too high and feels like it is slipping when pushing the gas harder." I looked at the ticket, drove the car for a min (just to make it look like I did some work) and wrote "Customer described perfectly working CVT transmission."

It was one of those incidents where you have to laugh at the customer, obviously the guy didn't read up on the car before he purchased it.

operator error nothing beats that.

Working at Frieightliner had a repair order bunk circuit keep blowing fuse. Got back there well lets see....TV/Fridge/DVD/Cell phone all on this one circuit. Well that might be your problem. Pulled out all the loads and bingo nothing fuse was ok. Instructed customer about the circuit for fridge and three other outlets so no one is over loaded. She told me she like using that one because it was easier to get too while moving about in the cab. Hmmmm while driving or at the truck stop mama.

The other great one was work order stating truck does not start, hard to do without the starter.

 

[Diehardfordman]

I'm sure most of my interesting stories have already found their mark around here. Nice to see I'm not the only one that has to deal with the "Shiny" people of the world.

Had one job for a wholeeeeeeeeeeeeeeeeeeeeeeeeee week!! at a dodge dealership. Applied for the service writer position (I'm decent at customer service and figuring out what's the root cause of problems and such) The shop manager informed me they had already filled the position but had a basic service position open. I was at the time a NYS Inspector, so I got the job.

First sign of problems? They had me check a truck for a leaky transfer case using UV dye. So I put the dye in...test drove the truck for 1/2 a mile and put it back up on the rack. Shop manager walks over highly pissed! "You where not given permission to take the customers truck on a test drive". ?!?!?. I guess I was supposed to install the dye..and let gravity do it's thing? **hummm..what if the leak was at the upper end of a gasket or seal?**.... Come to find out the transfer case was 'rebuilt' by the shop a couple of weeks ago, and the "tech" didn't torque the bolts down. Every gasket was leaking and the bolts where finger tight.

2nd stupid action of the 'service writer' (keep in mind I applied for this job, but he hired someone else a few days before I showed up). Told a customer he needed a P/S return line installed because it was leaking. a) It wasn't leaking. b) Mess with one rusty line at the gear box? The other one 1/2" away won't like it (tight space to work in, and the flare wrench bumped into the pressure line a few times--and no...it was a tap, not a hard slap).

3rd zinger: Service writer knew what I was able to deal with. My weak areas have always been drive axles. He writes me a ticket with replacement of two axle seals on a jeep. (I've NEVER done this job before, and he knew it!) Job went about 45min over labor time--I managed to do it, but he was fuming over how long it took.

4th zinger: Sales manager asked me to look over a used car he was selling to a customer. So I did a 'mock' inspection. Sales manager asked ME directly for the details. I told him the truth. Car's in great shape, but will need rear tires within 6 months. Sales manager thanks me for being honest--Shop manager chews me a new *sshole and fires me for talking directly to the sales dept.

So on my parting day, I let loose on both the shop manager and the service writer. (screw it...only lasted a week, after being a mechanic for 4 years in a different BETTER run center).

Told the shop manager it was not ethical to bar the 'techs' from talking honestly to the sales dept. Told him it was very shady to expect to lie to the sales manager about the condition of a car he was about to sell. So it needed 2 tires? Big flippen deal! Put some new rubber on the car and make the customer feel that much better about spending money at a dealership that "Cared" about customer service.

Told the shop manager it was not ethical, nor a smart move to assign work that he knew I was not fully comfortable with..and that taking a car/truck for a test drive to locate drive train leaks? IT'S ESSENTIAL!! (Anything else I could manage quickly---just wasn't to great at the time doing axle work)

Then I told off the service writer in front of the shop manager. I called him an idiot that got lucky to get transferred from THE WASH BAY! Zero repair understanding! Wouldn't allow the techs to even speak to the customer!! Shoveled more bull*hit then in a family dairy farm, and shouldn't even be let near anything with moving parts. LOL. The other 'techs' I could tell where trying not to laugh to hard...No Body liked this idiot..he made more b/s calls on customer cars and they always had to bail him out.

So I wheel my tool chest/cab back into the van...collected my final paycheck...and damn near got a standing ovation from the dealership for standing my ground.

There ends this rant....hope you all enjoyed it

S-

damn sure did!

 

[adsm08]

We had a guy come in with a fairly new Jeep Grand Cherokee that he bought at out Chrysler store which is about an hour away. He brought it in to us because we are closer to where he lives, asking if we could put a full size tire on his compact spare rim or if he could put a full size rim in the spare well.

When we told him no, he went and complained to our general manager. Our GM came back to see what was going on and we showed him. One of the full size rims would stick halfway out of the spare well, and the full sized tire he wanted mounted on his spare rim was 2 inches bigger in diameter and about 5 inches wider. So the GM told him we couldn't do it, so the guy threatened to call the owner of the dealer group and complain to him directly.

He left, and we got a call 1/2 an hour later from the store where the owner keeps his office asking for our side of the story.

 

[TheTopher]

He left, and we got a call 1/2 an hour later from the store where the owner keeps his office asking for our side of the story.

I'd love to hear how that one went.

 

[adsm08]

I never found out the final result but I heard my manager saying something about "Sales and customers don't care about what's physically possible, they just care about what they want."