a few years ago. ok close to 15 years ago now => UPS seriously screwed up a order i had placed for 10 crt touch screen monitors. very expensive at the time. close to 10,000 dollars worth.
since it was such a expensive order I was home for 2 days. during that time the orders didn't show up. I called and the said. guess what? That they had been delivered and signed for. So i asked them. Nicely how this could be since. A: I didn't have them B: No one showed up. C: No one called.
So after talking to them on the phone some they said. opps looks like we didn't actually deliver them and they were still on the truck. the driver will be right there.
Another day passes. So i have a deadline with these monitors so I am getting just a tad pissed. Get on the phone again. and i get the EXACT same thing. So I asked for who ever the hell is actually in charge over there. Talked to the manager and he said pretty much the EXACT same thing.
Are we having fun yet? No?
This is where it gets fun. So i told the manager at this point That i want my boxes and i want them right now. where are they? Uh. they arn't sure. so .. I made up their minds for them. I am Coming to your distribution warehouse. they better be there when i get there.
I get there the managers waiting for me trying to tell me that the boxes are on the truck going to my house. so i said. OK theres someone waiting AT my house for them. But I am going to stand in your loading bay untill the truck you sent out arrives back at the bay.
So 2 hours later the truck is done for the day. and is back at the warehouse. and guess what? No boxes arrived at my house. and Guess what? They arn't on the truck. Never were on the truck the driver hasn't got a clue they arn't on his list. never were on his list.
I asked the manager to explain how this could be? Lost in shipping? Balls. how can you scan boxes to be tracked without having the boxes? So either the boxes are in this warehouse or someone is pulling a fast one. so you either find them right now or cops are being called.
I ended up calling the police about 30 mins later. they found my boxes guess where? In the managers office. tucked behind some other boxes.