AVM Manual Locking Hubs for 98 Ranger

[bldthrst]

Hi Folks,
About 3 months ago I ordered a set of AVM Manual Locking hubs for my 1998 Ford Ranger. These came with a six month warranty. In 3 months the hub which was made of "military" grade plastic, snapped during highway driving, 4x4 was not engaged. I contacted the Baseline 4x4 Outfitters, the place I ordered them from. They have refused to honor my warranty. I contacted the Better Business Bureau, and they are putting a warranty guarantee flag out on this company. They are letting consumers know that Baseline 4x4 Outfitters will not honor their warranties. Please do not get yourself into the situation I am in. I have broken hubs, and am out $160.00 +. Please spread the word not to order from this decietful company. Thanks and happy 4 wheelin!!!!

Bldthrst
98 Ranger 4X4

Admin Note: Baseline 4x4 Outfitters responded to this complaint further down the thread. Their response can be read at:

http://www.therangerstation.com/foru...2&postcount=52

~ Jim Oaks

[kennykenny]

I had the same thing happen to me, also highway driving hubs unlocked in 2wd. But I lost both of them when they broke (different occasions). I was never able to find them so it would have been impossible for me to get any compensation. Have you tried going to the manufacturer AVM/Rugged Ridge to have them honor the warranty?

[bull90]

uh oh.... i ordered mine and there on there way...

[kennykenny]

They are great, just keep an eye on them.

[CurtisUSArmy]

i just put mine on not that long ago and they work fine lol hopefully they dont break

[Downey]

i thought the avms were full metal internals but i have heard nothing but good things about them till now. i was even going to look into a set for my 94. since they say they make them for all kinda of vehicles


edit i was just on there site there internals arent plastic

[bull90]

to fix this issue people are having... when you install id put some caulking or jb weld them to your hub..

i think that would solve them from breaking off.

my 2cents

[rangertoy]

I have had 2 sets and both sets have broken one was while in 4wd coming out of a mud hole the hub exploded and I could not find all the pieces, the other broke while driving on the road in 2wd. and caulk , silicone or JB weld will not keep them from breaking.

[bldthrst]

The internals are not plastic, but the housing that the lockout runs down, the guide is made of plastic. This is the part that breaks. When this breaks, the part of the hub that turns with the axle is loose and causes an extremely bad shake or vibration because it is moving back and forth on the axle instead of staying in one place. While this is free to move it is impossible to get the hub to lock in. The locking gear simply pushes the drive gear further back on the axle instead of locking into it which turns your wheel.

[bldthrst]

Bull90, if I were you when I received them I would send them right back. If you are planning on doing any 4 wheeling at all. Mine broke in 2wd, so who knows how long they will last in 4x4. I hate to see anyone else throw $160 down the drain like I did.

[bldthrst]

KennyKenny, I did contact the AVM/Rugged Ridge company. They told me that Baseline 4x4 would have to honor the warranty. They claimed they are simply a distribution center and have nothing to do with the warranty that comes with them. Very frustrating.

[bldthrst]

RangerToy, I dont understand how they can continue selling these hubs with all the problems they cause. I would think that they would redesign. Obviously they know they continue messing up and do not want to honor their warranties because they would go bankrupt... LOL!!!