97RangerXLT
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- Joined
- Sep 18, 2007
- Messages
- 7,066
- Reaction score
- 4,641
- Location
- Anderson, IN
- Vehicle Year
- 1997
- Make / Model
- Ford
- Engine Type
- 4.0 V6
- Engine Size
- 4.0
- Transmission
- Automatic
- 2WD / 4WD
- 4WD
- Total Lift
- 2"
- Tire Size
- 31"
Well, went and looked at my order for the defective part on Rock Auto to see what kind of warranty it had. it said limited lifetime. so yay! went through the process of getting a warranty return and things were going well until I got to the "ship to address" where it wanted to ship it to the address that the original part came to last year. well... I have moved, so that is not an option. But there is a work around, but you have to pay out for the part again and then return the old one for a refund. Per RockAuto:
.
Note the last line. so if this applies to you in a return situation, go through the process and questions. you can see what info they want. they basically confirm that you did order the part, and it is going to the specific vehicle w/ specific motor. a lot of little "gotcha" questions to make sure that you are not trying to rip them off.
I should get the new one on Oct 21st. will let you know how it goes.
AJ
Note the last line. so if this applies to you in a return situation, go through the process and questions. you can see what info they want. they basically confirm that you did order the part, and it is going to the specific vehicle w/ specific motor. a lot of little "gotcha" questions to make sure that you are not trying to rip them off.
I should get the new one on Oct 21st. will let you know how it goes.
AJ