• Welcome Visitor! Please take a few seconds and Register for our forum. Even if you don't want to post, you can still 'Like' and react to posts.

Sharing an experience I had with Eastwood


shane96ranger

Well-Known Member
V8 Engine Swap
Joined
Oct 20, 2009
Messages
8,328
Reaction score
220
Points
63
Location
Utah
Vehicle Year
1997 / 1989
Make / Model
Ford F150-Stang
Engine Type
V8
Engine Size
4.6 Triton / 5.0
I ordered the POR-15 Starter Kit from Eastwood via Ebay. It arrived and the Metal Ready had leaked a little in the box, and got on the foam brush (eating away some of the foam) that comes in the kit. I contacted them merely to ask if the Metal Ready was sensitive to being exposed to the air. They said that it "could be", and they would send me a replacement.

Well, I got the replacement today, and they sent the whole kit again. I was expecting just to receive the bottle of Metal Ready, but they gave me the entire Starter Kit. Customer service goes a long way with me, and I can assure you I will buy from them again.
 


straycat

New Member
U.S. Military - Veteran
Joined
Oct 6, 2009
Messages
5,733
Reaction score
77
Points
0
Vehicle Year
02 06 and 2012
Make / Model
Jeeps
Transmission
Automatic
Oh......man!! I thought you were gonna talk about my man, Clint!!!!

Glad that worked out for you. We all hear baout bad thengs once in a while.

:icon_thumby::icon_thumby:
 

dhinch279

New Member
Joined
Feb 20, 2009
Messages
823
Reaction score
44
Points
0
Location
DeSoto, MO
Vehicle Year
1994
Make / Model
Ford
Engine Size
4.0
Transmission
Automatic
Oh......man!! I thought you were gonna talk about my man, Clint!!!!

Glad that worked out for you. We all hear baout bad thengs once in a while.

:icon_thumby::icon_thumby:
So did I, but I appreciate the info. I am redoing some parts for my dads 1969 Mustang and was considering going through them for the POR.
 

snoranger

Professional money waster
TRS Event Staff
TRS Forum Moderator
Supporting Member
Article Contributor
RBV's on Boost
ASE Certified Tech
VAGABOND
TRS Event Participant
GMRS Radio License
Joined
Nov 25, 2007
Messages
13,052
Reaction score
13,522
Points
113
Location
Jackson, NJ
Vehicle Year
'79,'94,'02,'23
Make / Model
All Fords
Engine Type
2.3 EcoBoost
Transmission
Automatic
2WD / 4WD
4WD
My credo
I didn't ask for your life story, just answer the question!
I used to order Por15 right from the manufacturer and pick it up. I had a customer that was a few buildings away from them, so I used to stop in and check on their forklifts at the same time, that made it a business call. :icon_thumby: I dont think they let you do that anymore.


I've always had good luck when ordering other stuff from Eastwood. They're one of the good companies out there.
 

shane96ranger

Well-Known Member
V8 Engine Swap
Joined
Oct 20, 2009
Messages
8,328
Reaction score
220
Points
63
Location
Utah
Vehicle Year
1997 / 1989
Make / Model
Ford F150-Stang
Engine Type
V8
Engine Size
4.6 Triton / 5.0
LOL, sorry it's not about Clint. I guess everything that says Eastwood is awesome.

Speaking of POR and Eastwood.... they have a product under the Eastwood brand that is an internal frame coating. I think I might need a can for the F150.
 

robertc1024

Well-Known Member
TRS Banner 2010-2011
Joined
Jun 12, 2009
Messages
4,816
Reaction score
133
Points
63
Location
San Marcos, TX
Vehicle Year
nada
Make / Model
Ford
Engine Size
2.9
Transmission
Manual
Customer service goes a long way with me, and I can assure you I will buy from them again.
Amen brother. I think sometimes the only reason why my company is still in business because we have awesome customer service. Every month we get ~10 customer compliments and 0-1 complaints. Its a metric we actually track in monthly staff meetings.
 

Sponsored Ad


Sponsored Ad

Members online

Member & Vendor Upgrades

For a small yearly donation, you can support this forum and receive a 'Supporting Member' banner, or become a 'Supporting Vendor' and promote your products here. Click the banner to find out how.

Truck of The Month


Kirby N.
March Truck of The Month

Recently Featured

Want to see your truck here? Share your photos and details in the forum.

Follow TRS On Instagram

TRS Events

25th Anniversary Sponsors

Check Out The TRS Store


Sponsored Ad


Sponsored Ad

Sponsored Ad


Amazon Deals

Top