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External Hard drive disappears


Ranger850

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I have an External Hard rive that keeps disappearing from my computer. I van un plug it, the plug it in and the computer will see it for about 3-4 minutes, then it disappears and the computer cant read it. It is a "WD" My Book Essential 1TB hard drive. I have another one, 500G, it is older and works just fine. Does anyone have any knowledge of where I should start? Cables seem to be fine. I switched them out, and the problem is with the "box" not the cables.
pic of cables.
65557
link to what I actually have.
 


Rock Auto 5% Discount Code: 70D65189E6D8FF: January 5th, 2022

Angie

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what os you running? and can you go to properties and assign a drive letter to it?
 

Ranger850

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Running on macOS High Sierra. I'm new to the apple world and may need things explained to me. I will try to assign a drive letter and get back soon. Thanks @Angie
 

Ranger850

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Sorry Don't Know if it matters but the Ext. HD is 2TB
 

Dirtman

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Is someone stealing it?
 

Ranger850

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Ranger850

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Angie

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i can't help you. I know nothing to do with MAC or apple. sorry. good luck with it.
 

Ranger850

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well that went south quick
 

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Are these externals based around 3.5" desktop hard drives (external power supply) or 2.5" drives that are powered directly from the USB cable?
 

Ranger850

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Are these externals based around 3.5" desktop hard drives (external power supply) or 2.5" drives that are powered directly from the USB cable?
They have an external power supply
 

fastpakr

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Have you tried swapping the power supplies between them?
 

Ranger850

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Have you tried swapping the power supplies between them?
That seems to have worked, without causing the 500G HD to "disappear". I hope 1 of the 1,000 old power cords I have at home will work, because I have to use both EHDs simultaneously
 

Ranger850

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Have you tried swapping the power supplies between them?
I spoke too soon. it's gone again. 500G still visible. :icon_confused: It still has the LED lit, it's getting power and it even shows up on the side bar. If i do nothing, it stays there, when I use the computer, it disappears after a few minutes.
 

Ranger850

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Born with a 3.0, looking for a donor V8
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2WD / 4WD
2WD
Total Lift
Stock 2"
Tire Size
Stock
My credo
Doing things wrong, until I get it right.
The thing is, with this computer, you get a warning if you don't "eject" the device before you unplug it from the USB port OR the power supply. I'm not getting that, just all of a sudden, it's not there
 


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