triumphrider-1
Active Member
- Joined
- Nov 18, 2007
- Messages
- 2,023
- Reaction score
- 14
- Points
- 38
- Location
- Port Huron, MI
- Vehicle Year
- 2011
- Make / Model
- Ford F150
- Engine Size
- 3.7L
- Transmission
- Automatic
I'll have to pass this on to my father, his '07 is doing the same thing.The actuator for the temperature blend door on my 2010 Ford F-150 makes a knocking noise if you turn it to far towards the hot setting. It will stop if you turn it back towards the cool.
Today I took the truck in to Columbiana Ford for an oil change before I go on vacation, and told them about the bad actuator. They said they would try to get it fixed under warranty.
I get a phone call stating that the actuator isn't under warranty, and it's $310.00 + tax to fix it. They also tell me it's only a $40.00 part, but it's 3-hours of labor.
I tell them not to fix it and just do the oil change.
I go in to pick up the truck and my bill is $101.00! They charged me $59.99 to tell me that my actuator is bad. The bill said the did a run out pin test. It doesn't take a master mechanic to know it has a bad actuator. I can't believe I just paid $59.99 to have them tell me the actuator I told them was bad, was bad.
I've been conserving money to take my family on vacation for a few days, and just pissed away $60.00 for nothing.
I'm so pissed off.
I would give the 800 number a try, worst happens is they do nothing. I'd probably look at going to another dealer for future visits/issues. We do that for our trucks and get a lot better treatment (if its feasible for you).