If the auto repair industry got anywhere near the respect it deserves there wouldn't be quick lube places.
This is so true. The problem is that to do anything right nothing is cheap, and people don't want to pay, they want the bill to be someone else's problem.
We had a woman who bought an HHR from us used, serviced it with us, came in complaining that she went down to Maryland for the weekend, and by the time she got back the engine was knocking. She said her husband had checked the oil and it was low, there was a leak from the filter, and it must be our fault and we owed her a new engine because we changed the oil last.
Well we got into her history and she hadn't had it to us for anything in a little over 15K miles. When we told her that she hadn't had the car in our garage in about 3x the recommended oil change interval, that the failure of the filter gasket would have been prevented by changing her oil on time, and that in light of all that we were not buying her an engine she started crying to everyone, the GM, the cops, the owners, the BBB, anyone who would listen.
We did end up trading her out of it and giving her way more than it was worth just to shut her up, but her husband had been buying cars from us for years, and the GM didn't want to loose his business, which I totally understand.